Amazon Web Services edition
Subprocessors
The third parties that process data on our behalf, and the ones you may choose to add.
Amazon Web Services
Amazon Web Services, Inc. provides Amazon ECS on Fargate, Amazon RDS for PostgreSQL, Amazon S3, Amazon SQS, AWS Secrets Manager and Amazon CloudWatch, used to host, operate and secure the service. Production for this console runs in us-west-2 (Oregon), United States.
Clerk
Clerk, Inc. provides sign-in (Google, Microsoft and email) through the clerk.speech.name instance, which serves every console. Clerk holds the account identifier, email address, sign-in method and session state; it receives no record content, audio, licence or payout data. The sign-in form itself is served on this site.
Marketplace
No marketplace bills customers on this edition yet. When the AWS Marketplace listing goes live, Amazon Web Services will supply order and entitlement facts for paid plans and will be the only party that bills a customer; this page will be updated before that happens.
Stripe
Stripe, Inc. (Stripe Connect) pays speakers their licence earnings. A speaker who opts in is taken to Stripe to provide identity and bank details, which Stripe holds and we never receive; Stripe receives the speaker's account identifier, organisation identifier and the amounts transferred. Stripe is not involved in billing customers and receives no record content or audio.
Speech providers you connect
A customer may connect its own account with a third-party speech provider such as ElevenLabs, OpenAI, Google, Microsoft, Cartesia, Deepgram, Fish Audio or MiniMax. That provider then processes the text the customer submits, under the customer's own agreement with it. It is the customer's processor, not ours, and it appears here so the arrangement is visible.
Changes
This page is updated before a material change to the subprocessor list takes effect. For privacy or compliance questions, contact legal@gridheap.com.